Voicemail · Scripts

Voicemail Greeting Script Writer

Tell us your brand, hours, and tone — get clean, recordable scripts for open, closed, holiday, emergency, and department greetings. Short. Clear. On-brand. Ready in 30 seconds.

By Faz Karim · 30 yrs Cisco UCLast updated 2026-04-20
What this tool does

Less "please record a greeting," more "done in the next coffee break"

Most voicemail greetings are rambling, contain unnecessary apologies, and get re-recorded three times before anyone likes them. This tool emits concise, professional scripts keyed to the specific scenario — a 12-second Open greeting, a 10-second After Hours closure, a 15-second Holiday closure with alternative contact, and optional Emergency + Department variants. Paste into your favorite recording tool (or read them into Unity directly), keep the tone, change the specifics, done.

Tell us about your brand

Inputs

Your greeting scripts

Fill in your brand, click Generate scripts.

How to read your result

Record once, reuse across handlers

1

Read aloud

Time yourself — each script is written for a specific target duration.

2

Record in Unity

Call the Unity management number, log in, follow prompts, re-record when needed.

3

Assign

Each greeting lives on one Call Handler. Record once; Unity handles the schedule logic.

Deep dive

What makes a greeting sound professional

Three things distinguish a professional greeting from an amateur one. First, duration: under 15 seconds on the open greeting, under 12 on after-hours. Callers wait through greetings; any time over 15 seconds feels long and they start tapping digits to skip. Second, structure: greeting → options → action. "Thanks for calling X. For sales, press 1. For support, press 2. Stay on the line for an operator." No preamble, no apology, no mention of "experiencing high call volume" (every company says this, it's meaningless). Third, the recording itself: a human voice in a quiet room, recorded on a real microphone, not a cell phone against the side of your head.

If you need a non-branded "everything works" baseline, record Unity defaults and move on. If you're investing in brand voice, pay a professional voice-over artist $80–$200 per greeting bundle on Voices.com or Voice123. They'll record the seven or eight greetings, send back broadcast-quality WAV files, and the whole thing costs less than a day of your time re-doing it yourself.

One thing every greeting should have: alternate contact. "If this is urgent, hang up and dial 911" (for medical). "Reach our emergency on-call at 555-1212" (for legal). "Check our status page at brand.com/status" (for SaaS). Callers stuck in a closed-hours loop want an out.

FK
Faz Karim30 years Cisco Network · UC · Data Center · LinkedIn
FAQ

Common questions

How long should each greeting be?

Open: 10–14s. Closed: 10–12s. Holiday: 14–18s. Emergency: 8–10s. Personal: 6–8s.

Should I re-record quarterly?

No — record once, update only when business hours change or a holiday closure is approaching.

Can I use TTS instead?

You can — Unity supports uploading WAV files. But a human voice reliably outperforms TTS on brand perception. Worth the $100.

Personal voicemail — should each user record their own?

Yes. Default Unity greetings sound robotic. 30-second effort, lasting improvement in caller experience.

Worked examples

Three realistic scripts

Medical clinic after-hours

Closed with emergency triage direction.

"You've reached [Clinic]. We are currently closed. If this is a medical emergency, hang up and dial 911. To leave a message for the on-call nurse, press 1."
Triage direction first, message option second. Safety matters.

Law firm holiday

Closed-day greeting with firm tone.

"You have reached the offices of [Firm]. Our offices are closed today in observance of the federal holiday. Please call back during business hours or email info@firm.com."
Formal tone. No attempt to take messages on a day nobody's there.

SaaS support open-hours

Brisk menu with self-serve.

"Thanks for calling [Brand] Support. For status updates, visit brand.com/status. Press 1 for existing cases, 2 for a new case, or stay on the line for an agent."
Self-serve first reduces call volume 20–30%.
Sources verified against current Cisco guidance

Citations

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Want a full voicemail experience refresh?

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$25K–$75Kdepending on size · turnkey
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