E911 · Kari's Law & RAY BAUM's Act
Audit your UC platform for Kari's Law (direct 911, on-site notification) and RAY BAUM's Act (dispatchable location). Flags your gaps and builds an ERL plan per wiring closet.
Every US business must deliver a dispatchable location with any 911 call placed from a multi-line telephone system. Miss this, and you're non-compliant — and a 911 call from the 8th floor will send an ambulance to your HQ address 300 miles away.
The audit flags each Kari's Law / RAY BAUM requirement as pass/fail. Then it computes how many Emergency Response Locations (ERLs) you need — typically one per floor or wiring closet. Softphones on laptops are the hardest — they need dynamic location (Intrado LIS, RedSky, Cisco E911 Emergency Calling Service).
Kari's Law (2018): MLTS must allow direct 911 dialing and notify someone on-site when a 911 call is placed. RAY BAUM's Act §506 (2019/2022): every 911 call must include a dispatchable location (street address + specific location info like floor or room).
For softphones moving around the building (or working from home), use a dynamic E911 service like Cisco Emergency Calling, RedSky Horizon Mobility, or Intrado 911 Enable. These detect the user's location via Wi-Fi BSSID, LLDP-MED, or manually confirmed address.
They must confirm a home address during softphone setup. Webex App and Cisco Jabber support dynamic E911 registration. Teams uses Location Policy to prompt user confirmation.
Depends on building size. Under 7,000 sq ft — often yes. Larger — PSAP needs room-level info. Always confirm with local PSAP policy.
3 ERLs (one per floor). LLDP-MED from switches with civic address. Direct 911 from all phones. On-site notify via email + Webex team space. RAY BAUM compliant.
Enable Webex Emergency Calling. Users confirm home address at install; softphone does geolocation fallback. Direct 911 dialing without prefix. On-site notification to a security distribution list.