Push a company-wide set of speed dials (and Busy Lamp Field entries) to 500 users in one import. No hand-editing CSVs.
Every company has a set of speed dials every user should have — main number, helpdesk, HR, reception, security, conference-bridge. Pushing them one at a time via Self-Care Portal takes months of nagging. Pushing them via BAT takes 10 minutes. This tool generates the BAT CSV for speed dials plus optional BLF entries, ready to import.
Fill in the fields, click Generate CSV.
Device Name is the key column. Each speed dial gets Index, Number, Label columns.
BLF speed dials add Destination and Label columns with a different prefix.
BAT → Phones → Update Phones → Speed Dials.
Each phone button that's configured as a Speed Dial has one number, one label, and rings the destination when pressed. A BLF (Busy Lamp Field) Speed Dial does the same thing plus monitors the destination's call state — the LED next to the button is off when idle, solid when in a call, and blinking when ringing. BLF is perfect for administrative assistants, small-team hunt-group members, and reception desks. It's inappropriate for common-area phones (reveals call state to anyone nearby) and for remote workers who aren't supposed to know when their boss is on a call.
The BAT Update Phones template has different field sets depending on Speed Dial vs BLF Speed Dial. This tool emits the right field per entry based on the blf flag in your input. For mixed imports (some speed dials, some BLF) the CSV has both column groups; fields for the unused type are left blank per row — BAT handles this correctly.
Keep total entries per device ≤ the free buttons on the Phone Button Template. The 7841 has 4 line/feature keys; if lines 1–1 take 1 button, you have 3 speed dial slots. The 8851 has 5; the KEM expander adds 28 per module. Don't push 20 speed dials to a 7841 — they'll just be invisible.
Yes — use BAT query filters to select all phones in a site or device pool. Output this CSV with the filter result, not a manually-typed device list.
No extra config on the destination — CUCM manages presence internally. The destination's line must be in a Partition the source's CSS can reach.
BAT Update Phones appends at the specified index, overwriting existing entries at those indices. Document what you're replacing before running.
Yes. Check the Phone Button Template first — you need slots assigned to Speed Dial / Speed Dial BLF for these to appear.
Helpdesk, HR, Reception (BLF), Security, Conference Bridge — to all 800 phones
12 executives, all monitor each other's lines → 11 BLF entries each
25 agents get BLF to 4 supervisors
The UC Modernization Sprint includes a standard company speed-dial rollout — plus Phone Button Template consolidation and a self-service refresher.