8x8 License Optimizer Standard

Key metrics for 8x8 ccaas. Upload your 8x8 CCaaS export โ€” analysis happens in your browser.

Browser-only. Your file stays on your computer. The AI summary sends only aggregated metrics โ€” no phone numbers, extensions, MACs, or raw rows. Details.
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Drop your export here, or

CSV or XLSX, up to 100 MB.

What columns do we expect?

We auto-detect exports from major vendors. If your columns don't match, we fall back to generic field matching.

call_id, queue, agent, start_time, talk, wrap, disposition

Where to get this export โ†’