IVR Journey Mapper — Visualize every caller path, catch dead-ends
Purpose. Quick-reference help for the IVR Journey Mapper — Visualize every caller path, catch dead-ends tool.
How to use
1. Fill the inputs or paste your data.
2. Click the calculate / audit / generate button.
3. Review the KPIs, charts, and callouts.
4. Export your result as CSV, XLSX, or PDF if the tool supports it.
Privacy
Calculations run in your browser. Uploads are parsed locally â only aggregated metrics are ever sent to the server, and only when you explicitly request an AI summary.
Notes
- This tool is for estimation and exploration, not legal or regulatory certification.
- Report issues or request features via the feedback tab on the right edge of the page.